Video Consultation

Get help quickly – via a general practitioner video consultation with e-prescriptions and sick notes, without an appointment at the practice. Our video consultation makes the doctor’s visit digital: Speak conveniently from home, the office, or on the go with experienced general practitioners. You receive medical advice, an e-prescription, or a sick note simply online – completely without a waiting room. Ideal when a personal doctor’s visit is not required.

Unsere Videosprechstunde macht den Arztbesuch digital: Sprich bequem von zu Hause, aus dem Büro oder unterwegs mit erfahrenen Hausärzt:innen. Du erhältst ärztlichen Rat, E-Rezept oder Krankschreibung einfach online – ganz ohne Wartezimmer. Ideal, wenn kein persönlicher Arztbesuch erforderlich ist.

Video Consultation

Get help quickly – via a general practitioner video consultation with e-prescriptions and sick notes, without an appointment at the practice. Our video consultation makes the doctor’s visit digital: Speak conveniently from home, the office, or on the go with experienced general practitioners. You receive medical advice, an e-prescription, or a sick note simply online – completely without a waiting room. Ideal when a personal doctor’s visit is not required.

Unsere Videosprechstunde macht den Arztbesuch digital: Sprich bequem von zu Hause, aus dem Büro oder unterwegs mit erfahrenen Hausärzt:innen. Du erhältst ärztlichen Rat, E-Rezept oder Krankschreibung einfach online – ganz ohne Wartezimmer. Ideal, wenn kein persönlicher Arztbesuch erforderlich ist.

How can the Meliva Digital Practice help me?

Are you sick, unable to leave your bed, or looking for discreet advice on health topics? The video consultation in the Meliva Digital Practice can help you with many symptoms.* Here are typical complaints that are often suitable for a consultation with our Meliva doctors via video call.

Note: All consultations in our Meliva Digital Practice are conducted by our doctors according to generally recognized medical professional standards. However, only those cases can be managed via telemedicine where a physical, in-person medical contact is not necessary. If the present symptoms require further diagnostics (such as a physical examination by palpation, auscultation, etc.) or the use of medical-technical aids (e.g., ultrasound), patients should visit a physical practice.

For example, you can seek help for these symptoms:

  • Fever

  • Gastrointestinal infections

  • Eye redness & inflammation

  • Colds & respiratory diseases

  • Viral diseases, e.g., Corona

  • Hay fever & allergies

  • Skin rashes & changes

  • Insect stings & bites

  • Headaches & back pain

  • Mild depressive moods

  • Erectile dysfunction

  • General health questions about prevention, vaccinations, DiGA (Digital Health Applications), etc.

How do I use the Meliva Digital Practice?

Register

Start your digital doctor’s visit by registering once—free and uncomplicated in the Meliva App or on our web portal.

Book an appointment or start an ad-hoc consultation

Choose your desired appointment or use the ad-hoc service of the digital waiting room for the video consultation.

Doctor’s consultation

At the agreed time or ad-hoc, your Meliva doctor will contact you via video call and take the time to clarify all your questions and concerns.
If medically necessary, you will receive a prescription, a sick note, or a referral directly to your smartphone after the consultation.

Direkt per App

For patients with statutory health insurance, the costs for the doctor’s visit are covered by their health insurance provider. For privately insured patients and self-payers, billing is handled as usual via an invoice in accordance with the GOÄ (German Medical Fee Schedule).

Download the Meliva App now

Your Digital Practice, which offers you quick and easy medical advice via video consultation. You can receive prescriptions, sick notes, and referrals directly via the app.

App screenshot