Do you often feel burned out, anxious, or overwhelmed by negative thoughts?
In the Meliva online consultation for your mental health, we provide comprehensive advice on your options. The costs for your consultation are covered by your health insurance.
Your free guide for all topics related to your mental health
In today’s fast-paced world, it is important to pay attention to mental health. Persistent stress can trigger a feeling of burnout. If high psychological stress is ignored in the long term, mental illnesses such as depression or anxiety disorders can develop. However, it is often challenging to keep an overview in the “jungle” of support services.
Our services at a glance
Online consultation for your mental health
At the Meliva Digital Practice, we offer you comprehensive and professional support to promote and maintain your mental health. We are your online guide and take on an important bridging function in navigating the (digital) flood of information.
The costs for your consultation are covered by your health insurance.
How it works
-
Register
Download the Meliva App or use our browser version. Simply register online and create your personal profile.
-
Ad-Hoc Service
You don’t need an appointment! Simply select the “Consultation for mental health” in the Digital Practice and answer our questionnaire directly. Based on your answers, our doctors can get a first impression of your concern.
-
Initial Consultation
The doctor will then invite you to a video call via a secure connection. In an initial conversation, your concerns will be clarified, and you will receive an individual therapy plan.
-
Directly via App
For patients with statutory health insurance, the costs for the appointment are covered by their statutory health insurance provider. For privately insured patients and self-payers, billing is handled as usual via an invoice in accordance with the GOÄ (German Medical Fee Schedule).
Professional help for your individual concern
Whether it’s mental stress in everyday life or psychological illnesses like burnout – we look for the best solution to improve your well-being and support you on the path to mental health with various preventive and therapeutic offers.
In this special online consultation, you will receive comprehensive and professional general medical advice from experienced doctors who can support you on all topics related to mental health.
How can the Meliva Digital Practice help me?
Are you sick, unable to leave your bed, or looking for discreet advice on health topics?
The video consultation in the Meliva Digital Practice can help you with many symptoms.* Typical complaints that are often suitable for a consultation with our Meliva doctors via video call include:
*Note: All consultations in our Meliva Digital Practice are conducted by our doctors according to generally recognized medical professional standards. However, only those cases can be managed via telemedicine where a physical, in-person medical contact is not necessary. If the present symptoms require further diagnostics (such as a physical examination by palpation, auscultation, etc.) or the use of medical-technical aids (e.g., ultrasound), patients should visit a physical practice.
Do you often feel burned out, anxious, or overwhelmed by negative thoughts?
In the Meliva online consultation for your mental health, we provide comprehensive advice on your options. The costs for your consultation are covered by your health insurance.
Your free guide for all topics related to your mental health
In today’s fast-paced world, it is important to pay attention to mental health. Persistent stress can trigger a feeling of burnout. If high psychological stress is ignored in the long term, mental illnesses such as depression or anxiety disorders can develop. However, it is often challenging to keep an overview in the “jungle” of support services.
Our services at a glance
Online consultation for your mental health
At the Meliva Digital Practice, we offer you comprehensive and professional support to promote and maintain your mental health. We are your online guide and take on an important bridging function in navigating the (digital) flood of information.
The costs for your consultation are covered by your health insurance.
How it works
-
Register
Download the Meliva App or use our browser version. Simply register online and create your personal profile.
-
Ad-Hoc Service
You don’t need an appointment! Simply select the “Consultation for mental health” in the Digital Practice and answer our questionnaire directly. Based on your answers, our doctors can get a first impression of your concern.
-
Initial Consultation
The doctor will then invite you to a video call via a secure connection. In an initial conversation, your concerns will be clarified, and you will receive an individual therapy plan.
-
Directly via App
For patients with statutory health insurance, the costs for the appointment are covered by their statutory health insurance provider. For privately insured patients and self-payers, billing is handled as usual via an invoice in accordance with the GOÄ (German Medical Fee Schedule).
Professional help for your individual concern
Whether it’s mental stress in everyday life or psychological illnesses like burnout – we look for the best solution to improve your well-being and support you on the path to mental health with various preventive and therapeutic offers.
In this special online consultation, you will receive comprehensive and professional general medical advice from experienced doctors who can support you on all topics related to mental health.
How can the Meliva Digital Practice help me?
Are you sick, unable to leave your bed, or looking for discreet advice on health topics?
The video consultation in the Meliva Digital Practice can help you with many symptoms.* Typical complaints that are often suitable for a consultation with our Meliva doctors via video call include:
*Note: All consultations in our Meliva Digital Practice are conducted by our doctors according to generally recognized medical professional standards. However, only those cases can be managed via telemedicine where a physical, in-person medical contact is not necessary. If the present symptoms require further diagnostics (such as a physical examination by palpation, auscultation, etc.) or the use of medical-technical aids (e.g., ultrasound), patients should visit a physical practice.
Download the Meliva App now
Why Meliva?
Frequently Asked Questions (FAQ)
What costs will I incur?
For patients with statutory health insurance, the costs for the appointment are covered by their statutory health insurance provider.
For privately insured patients and self-payers, billing is handled as usual via an invoice in accordance with the GOÄ (German Medical Fee Schedule). Following the video consultation and online advice from our doctors, you will receive an invoice by mail in accordance with the GOÄ. If you are privately insured, you can submit this invoice to your private health insurance for reimbursement.
How can I book an appointment?
You don’t need an appointment! Simply select the “Consultation for mental health” in the Meliva App under the Digital Practice menu item and answer our questionnaire directly. Based on your answers, our doctors can get a first impression of your concern and will get back to you as soon as possible.
Is the online consultation secure?
Your privacy is important to us. All conversations and data are treated with strict confidentiality. Of course, the conversation with our doctors is subject to medical confidentiality.
In the app, we ensure that we use the latest security technologies to guarantee you the highest possible data security. All your data is stored in a protected area and is also protected from unauthorized access on our side. Health data collected by Meliva Digital Practice is stored exclusively on servers in the EU.
Data relevant to your treatment (such as your medical history, doctor’s findings, etc.) can only be viewed by our medical staff.
The video connection in the video consultation is established directly between doctors and patients (a so-called peer-to-peer connection). Additionally, it is end-to-end encrypted. Consultations can therefore not be listened to or recorded by us or third parties.
You can find all further information about our privacy policy here.